RETURN / REFUND POLICY:

Defective items
All defective items MUST be returned to the MANUFACTURER  of the item, NOT to CKRC Hobbies. No returns on Electronics.  CKRC Hobbies is not responsible for defective items.  All defective items must be processed through the actual manufacturer of the item.


Restocking fee
All returns to CKRC crawlers are subject to a 20% restocking fee. If you are not certain about the use of an item, please contact either the manufacturer or CKRC crawlers before you place an order.  Shipping fees are not refundable, partial or otherwise.

Sale items
Bargain bin, clearance items, used or refurbished items are not returnable. Also, any item sold
for less than the retail price is not returnable.

Pre-Orders
Pre-orders can be cancelled within 15 days of purchase. Pre-orders longer than 15 days are considered final and the inventory is allocated for the order.  Pre-orders longer than 15 days can be cancelled with a 15% processing fee. Pre-orders that have not arrived with 14 days of the listed ship date can be refunded without a processing fee.

Discount Coupons
 All Coupon codes are not retroactive and may not be combined with any other offer (including rewards points). Coupon codes are only valid for orders placed online and may not be added to an order after it is placed.  If the Coupon code does not work, the codes you are attempting to use are not valid.

Include receipt
All returns or exchanges must include proof of purchase.

No exchange or return
Only un-opened parts can be exchanged or returned within 14 days of the purchase. Subject to 20% restocking fee.

There will be no return on any electrical item (anything that contains any type of wire or battery)

Claims must be prompt
Inspect your merchandise immediatly upon receipt. Notify us of any shortages or discrepancies
with your order within 2 working days of receipt. No claims after that.
Shipping fees are not refundable, partial or otherwise.

Contact us by phone: 775-786-7733
Email:  info@hobbies.com

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